Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with CoreRelief. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment has been confirmed.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly longer. If this happens, we will notify you by email.
Shipping Times
United Kingdom
- Standard Shipping: 5–10 business days
- Processing Time: 1–3 business days
Estimated delivery time: 6–13 business days.
Please note that delivery times are estimates and may vary depending on the courier, customs procedures (if applicable), weather conditions, or other unforeseen circumstances.
Shipping Costs
🚚 Free Standard Shipping on all UK orders.
There are no additional shipping charges at checkout for deliveries within the United Kingdom.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment.
Please allow up to 48 hours for tracking information to become available.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is provided and the order has already been shipped, CoreRelief cannot guarantee redelivery or issue a refund for lost packages.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at:
Our support team will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Duties
Most UK orders will not incur additional customs charges.
However, if any customs duties, taxes, or import fees are applied by local authorities, these charges are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us: